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James Cook

What does ‘better’ look like for you? James is dedicated to helping teams in Leadership, Customer Success and Sales get to ‘better’. He has found that true performance improvement requires focusing on three pillars. First, Mindset - the confidence to perform at a high level. Second, Skills - the capacity to perform at a high level. Third and most important, Culture - the environment to perform consistently at a high level. James is an ILM Level 5 certified Coach & Mentor and runs Next Level Coaching & Performance Improvement. The company specialises in; ● Commercial Confidence for CS ● Impactful Leadership ● High Performance Cultures